Project Overview: To secure building control sign-off, air pressure testing is mandated under Part L of Building Regulations.
Challenges:
1. Urgent Request: The client's renovation project in Doncaster was nearing completion, necessitating a swift response to comply with Part L of the Building Regulations.
2. Compliance Concerns: The client expressed uncertainty regarding whether the property was going to reach the target of 5 so our engineer was prepared to answer any questions that would come up during the test and when preparing on site.
Our Response: Our dedicated team, including the client relationship manager, logistics coordinator, and Compliance engineers, promptly addressed the client's urgent request within the tight timeline. They worked collaboratively to find availability in their busy schedule to conduct the necessary Air Testing.
Together, the team successfully completed the quote request on the same day as receiving the client's enquiry. Upon acceptance of the quote, a provisional booking in our engineers' calendar was confirmed with our logistics coordinator, ensuring testing within the required timeframe. A booking confirmation email and a helpful checklist were sent to the client, facilitating optimal preparation for the trained engineers' arrival.
Our trained engineer conducted meticulous checks across the property looking at likely areas of leakage and using air sealing expert tape to cover these.
With no reported issues on-site, the trained engineer sent the passing certificates to the client relationship manager back at the office. These certificates were promptly issued to the client by 12 pm the day after testing. A 5-star Google review expressed gratitude to the team for their efficiency in quote generation, test booking, and the on-site engineer's assistance in meeting the tight deadline.
Conclusion: This case study underscores our ability to provide timely and effective solutions in Air Flow pressure testing, addressing the energy efficiency concerns of a homeowner in Doncaster. The positive feedback from the client highlights our team's commitment to responsiveness and professionalism in navigating the final stages of their renovation project.