At ATSPACE, we have a full accredited professional team of energy assessors and engineers. They are keen and eager to learn individuals who are always there for help. They can all deal with many different characteristics of the Building Regulations, and provide a wide UK coverage.  

Much of our work is achieved through referrals, and we are proud of our relationships with major house builders, Taylor Wimpey and Hills Partnership, and our partnerships with architects, SAP assessors and other industry specialists. The growth doesn’t stop.  

ATSPACE strives to deliver all the ‘red-tape’ services that your project may need, and simultaneously give each of our clients a high level of customer service. We look forward to working with you. 

Purpose  

A passionate property developer set up ATSPACE with a love of creating happy and resilient environments for people to enjoy now and ever after. Has also found a group of individuals that also show the same passion, from energy assessors to engineers, to help guide a happy environment for our customers. Today, ATSPACE strives to deliver a level of service that is second to none. Our purpose is to deliver industry knowledge during the entire process. This would be to support planning principles and assessments, through to design for efficient living and providing integrated compliance services. The result is of high performance, liveable and efficient buildings loved by home and business owners alike.  We aspire to replicate our purpose and beliefs in the communities and industries we work with. 

What we can deliver  

t is important for us to build a base around trust, honesty, and integrity. Our aim is to build a strong supportive relationship and partnership that can help our customers deliver a wide range of products and services. In delivering our range of building compliance services across the UK, we are always willing to create a sustainable relationship with trustworthy and professional service partners. 

• •  Understanding Your Building Control Requirements

• Our mission is to completely understand your main aims and objectives, so that the service and support you are looking for is given. We can help you with specific building control requirements and give you the answer you need on the same day.  

• •  Knowing Our Customers

• We have a secure and hi-tech system that allows us to gather your information immediately to review your job or account details. This makes it easy for us to talk to you at any time.  

• •  Getting It Right First Time

• We aim to achieve a one-call resolution for our customers. If we don’t have the answers for your question, we’ll ensure that we always get back to you with an answer on the same day. 

• •  Happy to Help

• The team at ATSPACE, from the MD to the engineers, energy team and customer service team, all play a crucial role in delivering our services. That’s why it is important to invest in our team. From great and consistent training in customer service and individual mentoring, we aim to keep a happy environment for our staff – so that they are happy when talking to you. Our main objective is to make our customers happy with our provided service.  

• •  Making A Wrong, into a Right

• Even with the best of intentions, sometimes things can go wrong. If there was a moment where ATSPACE has provided a service you are unhappy with – please let us know straightaway. Our staff are trained to understand and listen to the problems you have, and also to resolve them to your fulfilment. We will go beyond measures to put a smile back onto your face.  

• •  Remaining in Touch

• When you are involved with us, we will make sure we stay in touch and keep you up-to-date on every step of the way. This will be from the initial enquiry to quotation, job execution, invoicing and certification. Our aim is to keep you updated and in touch via conversation and email, whichever is best suited.  

• •  The ‘it’ Factor

• If a job is worth doing, then it’s worth doing well!’. At ATSPACE, we are committed to that, but equally if we promise something for you, it will be done. If there’s something that we can’t do, then we will inform you. We definitely don’t want to raise expectations and let you down. But we will want to learn from this, making ourselves better for our customers. Delivering on our promises so that you can let others know is how we like to work.  

We aim to achieve these objectives for our customers. Regarding what issues you face, we will be there with you from every step, from guiding you with air sound or vent knowledge to a trained engineer who will show you and explain the process whilst on site, to even people in the office getting your certificate ready to go once testing is done. We take pride in creating a team that always wants to help others and go the extra mile without asking.